The Fair Practices Code adopted by the Sairo Enterprises finance cover the following areas:
Sairo Enterprises fix attractive interest rates starting from 9% per annum based on the prevalent market situation. The rates will however vary according to the product variants.
Processing fee charges: We charge the processing fee on gold loan in lieu of maintaining the administrative charges on gold loan and for maintaining the loan account. We charged 1.5% only of loan amount. Stamp duty: The stamp duty charge is charged for the transference of ownership of gold.
Penal charges: Penal charges is not a compulsory charge, but it is charged only when you fail to pay the gold loan EMI as per the repayment schedule. Thus, the penal charge is charged on the failure of repayments on a monthly basis.
We collect information from you when you register on our site, put in a query, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to provide the following details: your name, e-mail address, mailing address, phone number.
The information we collect from you may be used in one of the following ways:
To personalize your experience
Your information helps us to better respond to your individual needs.
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service
Your information helps us to respond more effectively to your customer service requests and support needs.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Gold Loans are sanctioned as Demand Loans against pledge of gold jewellery as collateral security. Loans are generally granted for a maximum tenure of 12 months. As per the terms and conditions of sanction, the loan should be closed at the end of the maximum tenure specified along with interest. The ornaments are liable to be auctioned for realization of the dues, in case of non-redemption of the ornaments by the borrower by paying the dues on or before the due date as per the sanctioned tenure mentioned in the pledge letter. Sairo Enterprises reserve the right to recall the loan and auction the gold without waiting for expiry of the periods stipulated above in case of eventualities leading to probable loss on account of shortfall in the value of security due to fluctuations in Gold Price or any other reasons or any other contingencies, after giving a minimum of 21 days’ notice to the borrower. However, Sairo Enterprises shall make earnest efforts to reduce the number of auctions by sending periodic communications to Customers for persuading them to release the jewellery by paying the dues.