Cancellations and Returns

If I request for a replacement, When will I get it?
In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we Send you for your replacement request for more details.
Can items be returned after the time period mentioned in the seller’s Returns Policy?
No, Sellers will not be able to accept returns after the time period mentioned in the seller’s Returns Policy.
How do returns work?
You can raise a request to return your items with these simple steps:
1. Log into your Sairo Enterprises.com account
2. Or, Go to Contacts. You may also write an email to info@sairoenterprises.com
3. Fill the details and raise a return request.
Once you raise a request, you’ll get an email and SMS confirming that your request is being processed.
Based on the item, Your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund in the next 3 to 7 working days.